HUMAN SERVICES
Suzanne Stanfley, Director
540 E College St, Medford, WI 54451 | (P) 715.748.3332 | (F) 715.748.3342

Adult Protective Services
Welcome to Taylor County Adult Protective Services (APS), where we are committed to safeguarding vulnerable adults facing abuse, neglect, or financial exploitation. Our primary function is to conduct thorough investigations into these concerns, ensuring the safety and well-being of elders and adults-at-risk within our community who are unable to protect themselves.
Our APS team is dedicated to prompt and effective assistance in addressing your concerns. Contact us today to help ensure the safety and well-being of vulnerable adults in our community.
Who We Serve:
- Elders: Individuals aged 60 and above who have experienced, are currently experiencing, or are at risk of experiencing abuse, neglect, or self-neglect.
- Adults at risk: Individuals aged 18-60 with physical, cognitive, mental, or other impairments that place them at risk of abuse, neglect, or self-neglect.
What We Do:
- Adult Protection: We address safety concerns and provide intervention and advocacy for those in need.
- Outreach and Education: We strive to raise awareness, promote prevention, and educate the community about adult protection issues.
- Guardianship/Protective Placement: We process guardianship and protective placement orders to ensure the welfare of vulnerable individuals.
Making a Report:
To submit a report of abuse or neglect please contact APS at 715-748-3332.
Our dedicated staff will review your report and initiate appropriate follow-up and investigation. We treat all information confidentially, respecting the caller's right to privacy throughout the call and investigative process.
Please note our department may be reached during our regular business hours (Monday-Friday, 8:30 am - 4:30pm). *For immediate, life-threatening emergencies, please call 911 to request police, fire, and/or ambulance to respond.
Other Resources:
- Forms - Advance Directives | Wisconsin Department of Health Services
- GWAAR Website
- Guardianship Training - UW-Green Bay (uwgb.edu)
- Guardianship Support Center Resources (gwaar.org)
- Supported Decision Making (SDM) -
- SDM Documents - | Wisconsin Department of Health Services
- SDM FAQ - SDM_FAQ_final.pdf (disabilityrightswi.org)

Featured Links:
- Notice of Privacy Practices
- Childcaring
- Foster Home Licensing
- Foster Care - Continuing Ed Log
- Foster Care - Training Reimbursement
- Foster Care - Reading/Video Ongoing Ed
- Foster Care - Prof Consultation Ongoing Ed
- Agency Brochure
- Affordable Care Act Information
- Drug Opposition Partners
- Release of Information Form
- Client Request for Records
- WI Home Energy Assistance