Emergencies outside business hours (8:30 - 4:30) M - F, please contact the Sheriff's Department at (715) 748-2200.

Child Neglect / Abuse:  (715) 314-0696                    CrisisLine:  (866) 317-9362 or text "hopeline" to 741741

MyACCESS Mobile App

You can connect to your benefits anywhere, anytime using the MyACCESS mobile app. It’s easy to use and just a tap away.

MyACCESS Mobile App

How do I submit requested documents?

Do you have any documents that need to be submitted? Or maybe a paystub?
If so, you can
MAIL TO:  CDPU – P.O Box 5234
Janesville, WI 53547-5234
FAX TO:  1-855-293-1822
DROP OFF AT:  Taylor County Human Services in Medford, WI

Non-Discrimination Statements

You may click to view
in English, in Spanish, in Hmong.
Click below to view
more equal opportunity information.

BadgerCare / Medicaid

Medicaid provides healthcare coverage for certain low-income individuals. Funded by a combination of federal and state funds, Medicaid is similar to a health insurance program, but with a few exceptions, such as for the Medicaid Purchase Plan (MAPP), there are no insurance premiums and very few limitations on coverage.

The Medicaid Purchase Plan offers people with disabilities who are working or interested in working the opportunity to buy health care coverage through the Wisconsin Medicaid Program.

There are several other types of Medicaid determined by eligibility guidelines. Income and asset requirements are based on Federal Poverty Level (FPL) guidelines and/or federal program rules. Some of the available programs are: BadgerCare Plus, BadgerCare Plus Prenatal, Well Women Medicaid, Family-Based Medicaid and Elderly, Blind or Disabled Medicaid as well as some other more limited coverages. For more information see the Wisconsin Department of Health website.

Since 2012, Taylor County Human Services Economic Support works with a group of counties called the Northern Income Maintenance Consortium. This means that eligibility and benefit determination will be managed by a team of workers. All calls and questions are processed through the call/change center or through the website.

Ways to Apply & Find Out About Eligibility:

ONLINE – You can apply online using the ACCESS website.  You can also apply for multiple programs at the same time when using ACCESS.

PHONE – You can apply by phone by calling the Northern Income Maintenance Consortium at 1-888-794-5722. The hours are from 8:00 am to 4:00 pm, Monday through Wednesday. Thursday hours are from 11:00 – 4:00 pm.  Friday hours are 8:00 am to 2:00 pm.

MAIL – Fill out and mail a paper application for:

These can be mailed to: Centralized Document Processing Unit, P.O Box 5234, Janesville, WI 53547-5234.  You can also fax it to 1-855-293-1822.

IN-PERSON – You can apply by going to Taylor County Human Services located at 540 E College Ave, Medford, WI 54451.